Location: Dublin West
Job Type: Temporary
Salary: €2,330 /month
About the job
Our client is seeking a professional and personable Medical Receptionist to join their team. This is a front-line role, providing the first point of contact for patients and visitors. The successful candidate will ensure a welcoming environment, manage administrative duties efficiently, and support the smooth running of a busy practice in Dublin West.
Key Responsibilites
- Greeting patients, visitors and healthcare professionals in a friendly and professional manner.
- Managing telephone calls, scheduling appointments and handling enquiries promptly.
- Registering new patients and updating patient records accurately in the practice management system.
- Processing referrals, prescriptions and medical documentation in line with practice protocols.
- Taking payments and managing billing where required.
- Liaising with clinical staff to ensure efficient patient flow and communication.
- Maintaining confidentiality and adhering to GDPR/data protection policies.
- Supporting general administrative tasks, including filing, scanning and correspondence.
Skills & Experience Required
- Previous experience in a medical or healthcare reception/admin role is desirable but not essential.
- Strong organisational and multitasking skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency with IT systems (experience with medical practice software an advantage – Socrates
- Ability to remain calm under pressure and handle sensitive situations with discretion.
- A caring and professional approach when dealing with patients.